Privacy Policy

Last Updated: April 2, 2025

1. Introduction
This Privacy Policy explains how Alexandra Contreras Coin Creatif ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website www.ale-contreras.com and book photography services. We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and applicable French data protection laws.

By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Who We Are
Business Name: Alexandra Contreras Coin Creatif

Owner: Alexandra Contreras

Business Address: Maisons-Alfort, France

Email: alecontrerasphoto@gmail.com

Phone: +33681311283

SIRET (if applicable): 93801043600013

3. What Data We Collect
We collect personal data to provide our photography services and improve your experience. The types of data we collect include:

Identity & Contact Information: Name, email address, phone number.

Booking Details: Date, time, and location of your photoshoot.

Payment Information: Payments are processed through PayPal or Stripe, and we do not store credit card details.

Website Usage Data: IP address, browser type, pages visited (via cookies and analytics tools).

Communication Data: Emails, messages, and inquiries related to our services.

4. How We Use Your Data
We process your personal data for the following purposes:

✅ To manage bookings and provide photography services.
✅ To process payments securely via third-party platforms.
✅ To communicate with you about your session (confirmations, reminders, updates).
✅ To deliver photos through an online gallery.
✅ To send marketing emails (only if you opt-in).
✅ To improve our website through analytics.

5. Legal Basis for Processing
Under GDPR, we rely on the following legal bases:

Contractual necessity – To fulfill our photography services.

Legitimate interest – To improve our services and website.

Consent – For marketing emails and optional cookies.

6. How Long We Keep Your Data
Booking and contact information: Up to 2 years after your session.

Payment records: As required by law (usually 5 years).

Email communications: Until no longer needed for customer service.

You can request the deletion of your data at any time.

7. Sharing Your Data
We do not sell or share your personal data. However, we may share data with:

Payment providers (PayPal, Stripe) for secure transactions.

Photo delivery platforms (Pixieset, WeTransfer, or similar).

Legal authorities if required by law.

8. Cookies & Tracking Technologies
Our website uses cookies to enhance your experience. You can manage or disable cookies in your browser settings..

9. Your Rights Under GDPR
You have the right to:
✔ Access, modify, or delete your personal data.
✔ Withdraw consent for marketing emails at any time.
✔ Request a copy of your stored data.
✔ Lodge a complaint with CNIL (Commission Nationale de l'Informatique et des Libertés) if you believe your data is misused.

To exercise your rights, contact us at alecontrerasphoto@gmail.com.

10. Security Measures
We take appropriate security measures to protect your data from unauthorized access, alteration, or loss. Payments are processed via secure third-party platforms (PayPal/Stripe) and are not stored on our website.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Information
For any questions about this Privacy Policy or your data rights, please contact:

📧 Email: alecontrerasphoto@gmail.com
📞 Phone: +33681311283